
Introduction

ISO 15189 Accreditation


Panaga Health has been accredited with the ISO 15189:2022 award for its Clinical Laboratory Services on 14 October 2024. This accreditation was awarded following rigorous preparation and an accreditation survey done by the Philippine Accreditation Bureau (PAB). The accreditation demonstrates Panaga Health’s compliance to international health standards in medical laboratory testing and positions itself alongside other leading clinical laboratories in Brunei Darussalam who have also been accredited with the ISO15189:2022 award.
The journey to achieving this ISO 15189:2022 accreditation took three years of rigorous processes involving extensive research, strategic planning, and a complete overhaul of the Clinical Laboratory’s Quality Management System. During the accreditation survey, the Philippine Accreditation Bureau’s expert surveyors evaluated the Clinical Laboratory’s adherence to essential quality elements including management, safety, technical processes, resources, competency, and facilities, ensuring the laboratory facility meets the highest benchmarks in medical testing.
With the ISO 15189:2022 accreditation, Panaga Health’s Clinical Laboratory Services has now developed and implemented a comprehensive Quality Management Standard across the laboratory and established a culture of continuous improvement and accountability that enhances both the accuracy and reliability of its testing processes with a focus on quality and patient safety.
In line with Panaga Health’s mission to deliver quality health services through C.A.R.E (C: Centre of Excellence / A: Accredited for Quality / R: Responsive to Community & Business Needs / E: Empowered Professional Team) patients’ safety is always at the core of all the services provided. This achievement reflects Panaga Health’s unwavering commitment in maintaining high standards of patient care and safety for the broader community.

